General Business FAQs

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We strive to meet all agreed timelines; however, in case of unavoidable delays, we communicate promptly and work closely with you to mitigate any impacts.

We aim for complete client satisfaction and offer revisions or adjustments to meet your expectations as outlined in our service agreement.

We provide service guarantees based on specific agreements and the nature of the project, ensuring accountability and quality of service.

You can request a quote by contacting us through our website, providing details about your IT needs, and we will respond with a detailed proposal.

Setup fees vary depending on the service and complexity of your IT infrastructure. We provide detailed pricing in our proposals.

Due to the nature of our services involving time and resources spent on projects, we are unable to offer refunds. We ensure transparency in our billing and provide detailed breakdowns of our services.

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General Business FAQs

What are your payment terms for IT services?

How do you ensure the privacy and protection of user data?

What is your policy on service cancellations?

Can I upgrade or change my service package midway through a contract?

How do you handle service delivery delays?

What happens if I am not satisfied with a completed service?

Do you offer any guarantees on your IT services?

How can I get a quote for a specific IT service?

Are there any setup fees for your IT services?

Why can't I receive a refund for services rendered?

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